IRCTC Customer Care Number or Helpline Number

Indian Railways Catering and Tourism Corporation is a subordinate of the Indian Railways. It manages Online ticketing, catering and tourism operations of the railways. Catering Policy started 2010, launches Railways Minister Mamata Banerje. IRCTC provided Catering services and it handed all over India.

IRCTC Customer care number or helpline number

We can check information about online train ticket bookings, hotels bookings, trains, car rentals, rail tour packages and  e-ticketing through IRCTC. IRCTC alloted two types of railway booking services for customers. One is called i-ticket and another one is called e-ticket option.

E-ticket & I-tickets both can be booked on Indian Railway website. I-ticket facility is for those customers who have no printer so IRCTC delivers tickets on their postal address within stipulated period. The facility of I-tickets is available only in selected cities. Secondly for I-tickets there is no necessity of ID proof. Another one, E-tickets generate instantly and can be printed simultaneously. 

Here i am providing IRCTC customer care numbers,  If you have any queries which is related to the railway ticket bookings, cancellation, refund, tatkal booking options and any other travel related feedback/complaints you can call the IRCTC Customer Care Number provided below. you can send a mail to below Email addresses or Indian railway give or supply tourism and catering. customer related Issues are resolves by the IRCTC customer care.

IRCTC  Toll Free Customer Care Number or Helpline Number


IRCTC Customer service Number: 139 (24 Hours)

IRCTC toll free Number: 1800-111-139 (24 Hours)

IRCTC Train Catering Complaints number: 1800-111-321 (Toll free)

IRCTC Help Line Number: 011 39340000

IRCTC Registered Office Address

Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street,
New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259

1) IRCTC Customer Care Number

Ahmedabad IRCTC Customer Care Number         : 079-2530-0000
Bangalore IRCTC Customer Care Number         : 080-2530-0000
Chandigarh IRCTC Customer Care Number        : 172-2530-0000
Chennai IRCTC Customer Care Number           : 044-2530-0000
Delhi IRCTC Customer Care Number             : 011-3934-0000
Hyderabad IRCTC Customer Care Number         : 040-2530-0000
Mumbai IRCTC Customer Care Number            :  022-2530-0000

2) IRCTC Customer Care Number for Catering Related Issues 

IRCTC Central Control Office Customer Care Number: 011-23345300

Chennai IRCTC Control Office Customer Care Number     : 044-25353341
Delhi IRCTC Control Office Customer Care Number       : 011-23221147
Mumbai IRCTC Control Office Customer Care Number      : 022-22618067
Hyderabad IRCTC Control Office Customer Care Number   : 040-27716145
Kolkata IRCTC Control Office Customer Care Number     : 033-26601743
Delhi  IRCTC Internet Ticketing Customer Care Number  : 011-39340000
Chennai IRCTC Internet Ticketing Customer Care Number : 044 -25300000

3) IRCTC Tourism Helpline Numbers

Chennai IRCTC Tourism Helpline Number    : 044- 64594959
Delhi IRCTC Tourism Helpline Number      : 011- 23701100
Kolkata IRCTC Tourism Helpline Number    : 033- 22439045
Mumbai  IRCTC Tourism Helpline Number    : 022- 22644378
Hyderabad IRCTC Tourism  Helpline Number : 040-66201263,040-55201264.

4) IRCTC General Information for Railway Tickets Booking 

Cancellation E-Tickets         :  etickets@irctc.co.in
I-Tickets/E-Tickets            :  care@irctc.co.in
Shubhyatra Users               :  shubhyatra@irctc.co.in
Mumbai Suburban Season Tickets :  seasontickets@irctc.co.in.

IRCTC Management and business Office Contact Details


Address: Indian Train Catering and Vacation Corporation Ltd., ninth Floor,
Bank involving Baroda Building, of sixteen, Parliament Street, Brand new Delhi -110001
Get in touch with Number: 011-23311263/23311264
Fax: 011-23311259

IRCTC Tourism Facilitation Center Hq Contact Details

Tackle: 2nd Floor, STC Making, Jawahar Vyapar Bhavan, 1 Tolstoy Marg,
Brand new Delhi – 110001
Get in touch with Number: 011-23701145/46/74 Fax Simply no.011-23701185
E-Mail: ggmtm@irctc.com

IRCTC Internet Ticketing Service Hq Contact Details

Tackle: Internet Ticketing, Condition Entry Road, IRCA Making, New Delhi -110055
Fax: 011-23345400
E-Mail: ggmit@irctc.com

IRCTC North Zone Offices Get in touch with Details
IRCTC Zonal Place of work

Address: Rail Yatri Niwas Making, New Delhi Train Station Complex,
Ajmeri Gate Side, New Delhi – 110002
Get in touch with Number: 011-23234763, 23221146, 23221147 or 09717648888
E-Mail: ggmnz@irctc.com, ggmdelhi@irctc.com

IRCTC Track Neer Plant in Nangloi

Address: Track Neer Plant, Northan Railways Instant Station Area,
Reverse Nangloi Bus Depot, Nangloi -110041
Get in touch with Number: 011-65152575, 25949774
Fax: 011-25949773

IRCTC Listed Office in Lucknow

Tackle: Paryatan Bhawan, subsequent Floor, C-13, Vipin Khand, Gomti Nagar,
Lucknow -226010
Get in touch with Number: 0522-2305522/44
Fax: 0522-2305533

IRCTC Listed Office in Jaipur

Tackle: 708, 7th Ground, Crystal Mall, Sawai Jai Singh Road, Banipark,
Jaipur- 302016
Get in touch with Number: 0141-4020194, 4020198
Fax: 0141-4020193

IRCTC Listed Office in Chandigarh

Tackle: SCO-80-81-8, Sector -34A, Chandigarh -160034
Get in touch with Number: 0172-4645795, 6572156
Fax: 0172-4645795

IRCTC To the south Zone Offices Get in touch with Details
IRCTC To the south Zone Control Place of work Details

Address: 6A, The actual Rain Tree Location, No.9 MC Nicholas Highway, Chetpet,
Chennai- 600031
Get in touch with Number: 44-28363453 or 044 -28362430
Fax: 044-28361997
E-Mail: ggmchennai@irctc.com

IRCTC Listed Office in Ernakulam

Tackle: C.B.Royale Making, 2/2 – Medical professional.Rajkumar Road, Rajaji Nagar,
Banglore -560010
Get in touch with Number: 080-23123877

IRCTC Track Neer Plant in Palur

Address: Rail Neer Packaged Normal water Bottling Plant, Palur Train Station,
Village Along with Post Palur, Taluk- Chengalpattu, Distric- Kanchipuram(Tamil Nadu) – 603101
Get in touch with Number: 044-27437007

IRCTC To the south Central Zone Place of work Contact Details

Tackle: 2nd Floor, AM Sri Classic Intricate, Sarojini Devi Highway, Secunderabad -5000071
Get in touch with Number: 040-66201263 or 040-27800648 / 040-66321260
Fax: 040-66201264
E-Mail: ggmsecundrabad@irctc.com

IRCTC East Zone Offices Get in touch with Details
IRCTC East Zone I & II Zonal Place of work

Address: Old Koilaghat Making, Ground Floor, 3, Koilaghat Road, Kolkata 700001
Get in touch with Number: 033-22439045 or 22133207
Fax: 033-22439046
E-Mail: gmkolkatta@irctc.com

IRCTC Listed Office in Bhubaneswar

Tackle: A-0/1, Ground Ground, Bhubaneshwar Fortune Towers,
Chandra Shekhar Pur -751023
Get in touch with Number: 0674 -2303657
Fax: 0674 -2301853

IRCTC Listed Office in Patna

Tackle: Boscomaun Tower, 4th Floor, West Gandhi Maidan, Patna – 800001
Get in touch with Number: 0612-2205801 or 2213993
Fax: 0612-2213993

IRCTC Listed Office in Guwahati

Tackle: 4D, Mandvi Aptts., When in front of Ranvirra Bhawan, GNB Highway,
Ambari, Guwahati, Assam- 781001
Get in touch with Number: 0361-2737122
Fax: 0361-2737123

IRCTC Track Neer Plant in Danapur

Address: Track Neer Plant, Loco Nest, South of RPF Barracks, Khagaul,
Danapur, Patna -801105
Get in touch with Number: 06115 -232557 or 0612 -6500650
Fax: 06115-232557

IRCTC Local DHR Tourism Adviser

Contact Number: 9434049405
IRCTC Western Zonal Office Get in touch with Details

Address: subsequent Floor, New Management Building, Central Train, CST,
Mumbai-400001
Get in touch with Number: 022 -22618062
Fax: 022 -22618066
E-Mail: ggmmumbai@irctc.com

IRCTC Listed Office in Bhopal

Tackle: 2nd Floor, Lender of India Making, Arera Hills, Bhopal -462004
Get in touch with Number: 0755 -2577011
Fax: 0755-4057982

IRCTC Listed Office in Ahmedabad

Tackle: 5nd Floor, Pelican Making, Gujarat Chamber involving Commerce and Market,
Ashram Road, Ahmedabad-380009
Get in touch with Number: 079-26582673-75
Fax: 079-26580735
IRCTC Customer Care Number or Helpline Number IRCTC Customer Care Number or Helpline Number Reviewed by amara sangati for Rating: 5